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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Thank you for a fast and reliable service, could not fault them at all .would but from them again.................
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...Charles Smith
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Great Service, Good Communication, Thanks...
...colin ryan
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Good product.
Good communication from the sales team....
...GJ Brown
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received fine thanks, great service...
...A Porter
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Excellent service very friendly staff ...
...Geoffrey Tobin
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Hi
The service was good and I was able to pick up the goods as arranged. I thought it was good to be given the chance of picking up myself, and not having to pay the delivery charge. Parts were as expected - which isn't always the case with online purchases! Also the order was available quicker than expected
Nice to do business with you.
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...Malcolm Kippax
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Smooth transaction,great communication,quality product,faultless delivery,will highly recommend and buy again from My tub,thank you...
...Harry Shishmanian
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Excellent service from initial enquiry to delivery and prcice could not be matched elsewhere. Would definately use again and recommend....
...David Meredith
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Thank you for a very quick delivery...impressive!
I and my posterior are very grateful...
...Trevor Utting
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