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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...
...Frank Conway
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Initial order got lost, but staff were efficient in sourcing more parts and sending them to me. Very pleased with service....
...Anthony Drake
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Unbeatable service A...
...Neal Hughes
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Item arrived on time and correct. Very efficient and would use Mytub again....
...Owen Catchpole
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Many thanks for the help of the staff who help me with placing my order as i made hard work of it! The handle fits well and arrived on time...
...june packham
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MyTub have one of the best websites I have ever used. I can find almost anything I need without fuss and without rip off prices. On ordering I was given an estimated delivery date and the day before delivery an email arrived confirming the delivery - this is a great service. This is the second time I have used MyTub and it will not be the last I am sure....
...Colin Hoggett
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Great company - fast and efficient would certainly use again....
...Trevor Rendall
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Excellent communication, very quick delivery. Very happy to recommend and would use again....
...Janice Cleland
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Very good service...
...Bowman
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Great service at a great price. Liked the fact that the item description made it very clear that pre-2003 models needed to order a new seat as well as the hinges. Advice was spot on. Cheers....
...Kai Hilton-Jones
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