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The service was first class with the item arriving next day. However I do baulk at the price of spares parts, my one tiny item a small 12" bronze body without the flow regulator being 1 16th of the price of a new boiler.... ...M Browne
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had a good look around internet , yours was the best price and postage , you have to shoparound and well done mytube you got my order and manythanks ... ...christopher tomczak
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Thank you for keeping me informed of delivery. The items were very well packed arrived in one piece.... ...Phil
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Great service, very quick delivery... Good products... ...michael duller VINCI FACILITIES
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excellent service thankyou... ...ANNE CROWNSHAW
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Having tried various plumbing merchants for N12 6 [6mm od] copper elbows with no luck I tried My Tub who had them in stock. The sales person was extremely helpful and the parts were delivered quicker than was specified. All in all a great experience with My Tub. Highly recommended.... ...Grant McMaster - Whittaker Engineering Ltd
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.... ...Conor Donnelly
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Thanks for very prompt service, would certainly buy from you again.... ...Ms lynn waring
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Excellent service, very efficient... ...Philip McElhinney
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Best prices and superquick delivery with regular e-mail status updates. ... ...Sandra Wiseman
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