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The unit has just arrived.Thank you.
I have to say that apart from the e-mail problem your customer service has been one of the best I have ever had.
Thanks again....
...Martin Lee
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Thank you.
The shower tray you sold us is a great match and looks great.
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...Malcolm.
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Out of stock on one item but called to keep me updated about the delay...
...Alan Stenhouse
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All the items we purchased arrived in good condition and on time. You did very well and I would not hesitate to recommend your company to my family and friends....
...John Harold Davis
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Excellent service throughout. Including availability information, order processing, delivery and then resolving a problem caused by me ordering the wrong item by mistake and then arranging the return and supply of the replacement promptly. ...
...Philip Ford
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Very impressed with the service I have received from My Tub. Order arrived very quickly and staff were very helpful when I had cause to ring to query an issue setting up my account....
...Catherine Clark
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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Dear Sirs , I ordered two springs but only received one . Would you please supply the second spring , as ordered . Many thanks . DM Fenn ....
...Mr D.M. Fenn
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Receieved OK - thanks for your patience and flexibility...
...Graeme Patrick
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Good customer support. Item delivered as per your instructions. Thank you....
...JENNIFER HARRIS
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