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After trawling through their website, I eventually found what I ordered. I was instructed to E-mail them to obtain a delivery date. They responded that they no longer stocked that product. However, they offered a similar product. I placed my order. Jeannette and Christine were very helpful. My product was delivered after a few days but it was the wrong size. It took longer than the 3-5 working days advertised.
Both the plumber and tiler had begun working on the en-suite and we thought that we would have to wait a few days for the door but the assistant, Christine very quickly dealt with the issue, ordered the replacement, which arrived the next day. This meant that the plumber and tiler were able to complete the job without delay. Thank you Jeannette and Christine, in my mind you are bo... ...Ms Gavin
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My only comment would be on the extremely quick delivery, thanks.... ...Household Maintenance
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I had excellent service from MyTub I received the product I had asked for
Delivered at the time stated
Thank you
Jon Tuplin... ...Jon Tuplin
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Receieved OK - thanks for your patience and flexibility... ...Graeme Patrick
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Im happy to say you have provided me with an excellent service in sourcing the boiler part i needed. Two other companies had advised the part was obsolete, despite it being listed on their websites and taking payments. Im still waiting for a refund from the second company 5 days later! I phoned My Tub who checked while i was on the phone to confirm they could get the part and consequently it was with me in two days.... ...George Paparestis
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Well pleased... ...Victor Gonsalves
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Excellent communcation and help in finding a specialist piece of pipe. Went the extra mile to locate the item -thank you.... ...andrew Long
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Fast delivery and great price will use again. Thx... ...John Sim
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items received with in 2 days brilliant service!
... ...david higgs
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Goods received as per the specification in good order and condition and on time.
Thank you for your reliable service.... ...Natsanet Mehari Haile - Focal Point General Trading LLC
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