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Overall happy with the service received. Communications were prompt and any issues or questions with my order acted upon immediately.
I would use My Tub again. Keep up the good customer service!... ...Ahsan Mian - Mr
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Excellent! Very impressed. Very happy.... ...Robert Wakefield
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Fast and efficient- thanks... ...Dave Ball
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Ordered my toilet cistern lid through my tub as they had by good reviews. Even though it took a couple of weeks to arrive due to out of stock their customer service was excellent and my order status was well informed so I know when it will be ordered. I was even able to change my order date! Would recommend to use them.... ...Mrs Chapman
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Excellent service - very quick delivery, & parts just right. Thanks very much!... ...Simon Whiting
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All delivered as promised. thank you... ...DAVID TARBARD
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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Item arrived on date advise. Very happy with service. Thank you!... ...Chris Tabori
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Excellent service. Items were well packed and arrived when indicated.... ...Brian Jones
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Good price and excellent service !!... ...Design and Technology Services Ltd
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more reviews... |
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