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We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done!...
...Alex Docherty
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Perfect and prompt service.
Many thanks...
...MarK Seager
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Great Communication, prompt delivery, well packaged hope to do more business with...
...Lee Matthews
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Order processed very quickly and great communication about my order. Arrived within the week, good service!...
...Paul Johnston
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Order was delivered as arranged, pleased with the goods. Very good service. Will be ordering another item again soon!...
...George Robinson
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I have nothing but praise for Steve and his colleagues. I ordered a discontinued Ideal Standard bathroom sink from you. Steve called me and advised it might be better for me to collect rather than wait for delivery with the risk of damage. He had already confirmed its condition as 100%. It was not there were scratches and stress marks. Steve then located another for delivery. this arrived scratched. He then located a third this seems to be undamaged. Each communication has been responded to quickly and efficiently. Peter....
...Peter Short
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Item arrived safely in the time indicated. Good service, thank you....
...Amanda Hawkins
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Received replacement gas fire coals on day expected. First class service. Thank you....
...Ann Vickery
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Great service. Highly recommended. Superfast despatch...
...alan downes
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delivery made as requested and on time....
...Pauline Robinson
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