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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down....
...Trevor Peach
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Item received promptly thank you....
...Rachel Goodacre
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Your customer service was 1st rate. after trying to resolve the problem with my order I was refunded for the item .
I wish to thank Deborah for her patience and help in resolving the problem....
...Mrs Avril Thomas
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Good, quick efficient service. Very helpful. Easily found what I required on your website.
Thank you....
...William Lamberton
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Excellent timely service...
...PAUL
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Not delivered on time, as for some reason item left off van.
However, customer services dealt with it quickly and efficiently, calling me back to keep me updated. Item was then delivered the next day....
...Matthew Lewis
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Ordered on 3rd February but not delivered until 17th - 14 days later....
...John KentonPage
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A great service. Nick H...
...Nick Hawksley
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A Fast Delivery ...
...Reece Bevan - Plumb Factory
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Good prompt service. ...
...Simon Caulfield - LC Signs
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more reviews... |
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