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Fantastic price, fantastic Web site, continuous communication on status of order and fast delivery. Would highly recommend this company....
...Gary Towers
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Excellent service, you were able to supply quickly, brand new, an obsolete boiler part, not available from the manufacturer anymore, which I had thought was going to be unobtainable. Your website made it very easy to find what I needed. Thank you...
...Giles Procter
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More than happy with the service provided & appreciated the updated e-mails advising the status of my delivery....
...Colin Peacock
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Item received in quick time, us pump replaced and power shower now working correctly. Thank you for the quick service....
...Chris Herbert - Mr
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I was really concerned when your email gave the delivery date of by 31111. As the part was needed immediately I rang your customer services department on 211011 and this was looked into. I was pleasantly surprised to be told that the part was on its way and would be with methat day which it was. Now fitted and working perfectly. Was pleased with service but would be better if the email gave the correct delivery date to avoid my panic. Thanks. ...
...Mrs Claire Harrison
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Web ordering is quick and simple. Useful followup emails tracking order delivery. Excellent....
...AlixPartners Ltd
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The tap arrived as you promised. My only comment your service is the lack of it at weekends!...
...John Dunsbee
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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you...
...Mrs Catherine Dobson
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Good products
Good service
However cost of postage and packaging i.e..
Placed in a plastic bag, excessive....
...stephen Lusher
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Excellent service and communication
Good price
Well done...
...Edward French
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