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Excellent customer service, exceeded expectations. Delay was caused by your supplier and then the item went missing in transit - however you were on the case before the estimated delivery date and kept me informed at every stage without prompting. Thank you. Will certainly use you again and recommend you to others....
...Susan Lockwood
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There was a little glitch with regard to the delivery period which changed after the order was placed but Christine resolved the problem and kept me informed. Quite happy to order again....
...H.W.Wilson Ltd.
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Easy to order on line. Best price for the tap filters I bought. Excellent communications throughout the transactions and prompt free delivery. very happy...
...Richard Bond
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An easy transaction and first class communication. My Tub had a difficult to find part and delivered with no problems....
...S Ray
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I received what I ordered. It was what I was looking for. Thanks...
...richard easson - Findhorn Village Centre
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Briilliant service thank you very much. Good communications....
...Amanda Cairns
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wonderful service in all respects. Would definately use again and also recommend....
...Anastasia Aylward
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Absolutely fantastic service. Fast delivery would recommend . Many thanks ...
...J barrett
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Delivered on time, correct item, ok price....
...Terry Daniels
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