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The courier has tried to deliver my parcel twice but despite me putting a message on the order, which you acknowledged the courier wont leave the parcel so I am still waiting!
If I was honest the whole shopping experience with mytub has been a bit of a disappointment. I was told the item was in stock yet you gave an estimated delivery date of 10 days later. However you did change this to the 1212 after I emailed you which was good of you. But now I am now in the position of having to stay in all day Monday waiting for the courier to deliver despite you noting my message that the parcel could be left....
...Ian Tate
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Great Service, Good Communication, Thanks...
...colin ryan
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Fanastic service, goods arrived within 24hrs. Many thanks for your efforts.
Regards
Roger...
...Roger Styring
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Excellent service, good quality parts and good communication on delivery. Would recommend....
...David Stewart
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub...
...Paul Witts
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Excellent service, pleasure to deal with. Defeated by manufacturers problems but only after exhausting all avenues. ...
...Ian Smith
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Excellent service, the order arrived on the advised date and the regular order progress updates were very much appreciated.
Kind Regards
Roddy MacKinnon...
...R Mackinnon
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Perfect service, quick delivery of the correct parts and the best price. Excellent. ...
...James Baron
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Would highly recommend this company. Ordered a replacement pedestal for my sink which arrived in just a few days. Helpful staff...
...Karen Cohen
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Very pleased with your service; collected Grohe 3000 Shower Valve today without any problem....
...Sheila Bean
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more reviews... |
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