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Incorrect picture shown against product, resulting in having to phone mytub to confirm correct item would be sent. Helpful sales advisor confirmed picture was incorrect, but right product would be sent. Website was updated and now shows correct picture for product. Items delivered. Would use mytub again....
...Trevor Handley
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Website was east to navigate and to place the order. Pricing is keen and items arrived in good time. I can recommend MyTub....
...Dave Higgins - University of Bath
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Very pleased with your service; collected Grohe 3000 Shower Valve today without any problem....
...Sheila Bean
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Disappointed at cost of delivery to here, but MY Tubs are not alone on this. Was how ever relatively pleased with the alternative offered and the rest of the customer service given. Prompt replies to e-mails and helpful staff with the asked for notification when the goods were ready for uplift. Would use again if required....
...Fiona Laing
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Made two orders with your company and have been very impressed with the customer service, particularly in helping me get a relatively rare bath delivered very quickly. Matched the price of another site too, which is excellent. I wouldnt hesitate to recommend MyTub to others. Superb, many thanks....
...Dave H
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Good service and communication - would recommend....
...Gordon Dougan
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good service, quick to reply to messages, only suggestion is that the boxes are clearly labelled for the attention of a person and not a company and therefore not getting misplaced
but other wise a good service will use again
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...HomeServe
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Delivery date changed a few times at short notice, but always kept informed. ...
...Robert larkin
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Very helpful and kept me informed of when delivery would take place....
...Virginia mansouri
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The prices were very competitive,and although the order was delivered correctly on the day promised, it was well over three weeks after the order was placed. This is very unusual in this day and age, and there was no indication before I placed the order that delivery times might be that long. I will make sure I enquire about delivery times BEFORE I place an order in future - had I known, I would probably have looked elsewhere to see if there qwas a supplier who could deliver more quickly - even if it cost a little more.
Clive Snashall...
...Clive Snashall
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