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Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha...
...Mr T J COOPER
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Received exactly what I ordered. Description Was accurate. Prompt delivery.
Will use MyTUB again...
...Michael Leonard
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Good range of products that are well priced and quickly delivered. Excellent service. Happy customer....
...Stuart Pryde
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I was impressed with your service and information about the order process.
I will definately use your site again.
Well done and keep up the good work.....
...Neil A Mearns
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Great service and part came on time, very help full on the phone makes a change from some of the companys i deal with.
Merry Christmas & a Happy New Year.
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...Paul Harper
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Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub....
...David Collins
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Excellent service with the staff and the delivery. Would definately use again...
...Deborah Ferguson
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Although order took a wee while, I was kept well informed about the delay. Would certainly buy from again. ...
...MRS ALISON SMITH
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The part was sent very quickly and was well packaged. Unfortunately no fault of my tub, I ordered the wrong part by accident. Lets hope they take it back....
...Comfort Heating Services
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hello,
I received the package and everything works perfectly
thank you for your care I am very pleased with your hospitality and the quality of your services
good day...
...vanderheyde pierre
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