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Good price, long wait for goods. Updated often why the goods were delayed....
...David McColl
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Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
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Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as ...
...Peter D Allum
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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you...
...Mrs Catherine Dobson
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My toilet seat arrived this morning having only ordered it yesterday. It is already in situ which is a relief with guests staying this weekend. A superb service. Many thanks. We will certainly recommend you to friends....
...Regards Carol Burgess
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Good price fair delivery time...
...Mark
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Excellent service the parts arrived the next working day as promised will be using mytub again. Many thanks.
R Hill ...
...Roland Hill
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Item arrived quickly and was as described. Good service....
...Kirk Dranfield
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Excellent value - no hassle ordering....
...M R Rutter
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Parts arrived in good time. Excellent service....
...Liam Cross - Trinity College Dublin
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Very quick delivery. Good communication excellent service.
It is good to know that there are places that sell good quality parts and not rip you off.
Thank you for your top service....
...chris samwell
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