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Thanks for supplying when you said you would, and to Steve for help on the phone afterwards.... ...Mr J C Ward
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The part was sent very quickly and was well packaged. Unfortunately no fault of my tub, I ordered the wrong part by accident. Lets hope they take it back.... ...Comfort Heating Services
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Fantastic price great service and product great 1st class service all round will be using again... ...Steven saxon
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friendly service people
good products
... ...edward newell
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excellent service once we actually got to speak to a customer service agent.... ...Peter Jones - Peter Jones Electrical Installations
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EXCELLENT SERVICE AS NORMAL
MANY THANKS!!... ...RICHARD SEABY
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Thanks very much.. Please mark the order as complete. Should I order another cartridge when I can get the delivery... ...Brij Agarwal
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.... ...Jo Martin
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Absolutely great service. There was a problem with a delayed delivery date on my order and mytub pulled out all the stops to re-arrange order. Really great that you can chat to them directly - and within 3 rings.
Many, many thanks for saving my building project..... ...Dafydd Huw Lewis Winfield
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Hi
Products very good.
Website great
Service was very slow on this occasion ---you said you had problems
getting the parts... ...Kevin Enfield
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