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Appaling service . It took 18 days to deliver this item and that was after three phone calls by me asking you when the item would arrive. Victoriaplumb deliver the next day. You need to sharpen up or go under.
t pm cairns
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Dear t pm cairns
Very sorry for the delay with your order, however this item is obsolete and Ideal Standard have a two week delivery for thier obsolete items as standard, please feel free to contact them direct for confirmation.
Thank you for your advice re VictoriaPlumb, we are in a totally different market place to them. VictoriaPlumb sell cheep unbranded rubbish (in our opinion) imported in bulk from China, stocked high with massive profit margins slapped...
...t pm cairns
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Easy to order good communication vie email updates on progress of the order and delivery spot on no problems all what more can I ask for thanks...
...Roger Beeken
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Very pleased with service, i ordered the wrong size but was easily put right by email.
Also a lot cheaper than my normal supplier.
Stuart Parsons...
...Scott Combustion Ltd
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Great service, parts arrived on time and they were correct, thank you....
...david jude - david jude
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The order was dlayed by lack of stock but i was kept fully informed. Very satisfactory...
...Cedric Ashley
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good service...
...cartmel valley game
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Goods came within a few days. Excellent communication from MyTub about my order. Would use again....
...Baxi Heating
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I only bought a replacement cistern lever for my Tiffany Suite but I was impressed with the level of service I got. Someone from the firm was quickly on the phone to let me know when the delivery would take place (following an abortive attempt to the wrong address by the carrier!) and the lever was exactly as specified....
...Bruce Armstrong
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My order was delivered by Plumb Centre, Ipswich on date given. The fragile gaskets were undamaged but could have been better protected with a stiffening layer of cardboard. There was a bonus: 4 reels of PTFE tape which I had not ordered! Any ideas who missed out
Thanks anyway. Regards. Keith...
...Keith Norman Harrison Bailey
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Brilliant service. so happy product was exactly what i requred, looking forward to shop with you again
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...Ammar
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