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Great service and polite staff but very very slow delivery...
...Colin Hook Property Improvements
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What can I say, great price, great service, great communication. From order through to delivery I was kept informed of what was happening, goods arrived when I was told they would....
...Duncan Kury
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A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback
A Nash ...
...ANTHONY NASH
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Thank you for your very prompt attention to my order and for the immediate refund of postage as I am having the parts delivered to my local agent. A very good and efficient process entirely.
Thank you....
...Jean Hatton
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Excellent, fast and efficient service.
Thanks...
...Peter Woods
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Excellent service, good communication, quickly located a part that everyone else said was obsolete....
...Piers Goodman
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey...
...John Hey
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Thank you,excellent service and communication :...
...Nick Forrester
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Excellent service & first class communication. Item delivered in the specified time . A big thankyou!!...
...C. EVANS
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A little hiccup with the delivery, however it was sorted out within an hour.
Product is exactly what I ordered and at a good price
Thank you and yes I would shop with you again
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...Steve Lomax
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