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we very happy with staff up dateing our order delivery,also service and delivery very fast would use company again thank you...
...19 the dale aberford
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Easy website to use. Item took six days to arrive, but well packaged and far cheaper than if bought locally by myself. Communication on the progress of the order and delivery including the you should have it by now email was excellent. Will use again the next time the boiler needs a spare part....
...Andew smith
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excellent service throughout and a good price....
...T Hounsome
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Good service and communication... Very helpful....
...Charles Batt
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Thank you
Please do not send anymore emails...
...John McMullen
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Excellent Service. Thank you...
...Kevin Lester
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Good value, good delivery costs, a little long wait though....
...Brian Kerr
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Excellent service thank you...
...John Underhill
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Initial queries answered promptly. Order received next day. Thank you....
...John Hoppitt
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