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Could not fault anything. Great product and delivery was the best ever....
...Phil Lawson - Lawson.Phil
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Very impressed with serice....
...Susan Collins
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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order received way ahead of expected time - thanks to christine for prompt attention and regular information up-dates
would definitely use your site again and recommend to friends...
...Eileen Roache
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Excellent communication all the way. I tried to order a shower that turns out wasnt in gold. Before sending the chrome version, the team noticed that other parts on the order were in gold so contacted me to check before the order went ahead. Kept me well informed throughout the refund process even though it ended up being a non sale for them. Cheers...
...Holly
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I knew I would have trouble trying to find the bathroom accessories as they were unavailable anywhere! However MyTub found the towel ring amongst their stock! They kept me informed of there search and the great outcome! They could have just said, sorry out of stock, discontinued, but no, they didnt give up and found the item!
Great communications and 5***** Service. Thanks again. Mr Bristow. Dorset. ...
...ALLAN BRISTOW
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Thank you very much for an pleasant easy transaction, i was kept informed of the process all the time. would use again and recommend...
...The Old Bungalow Guest house
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Really pleased with this sink, was kept well informed with delivery...
...Jane davies
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Thank you so much for my order, which I was really happy with and the delivery service was 100%....
...Joan Stockton
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Top-notch people very very helpful...
...Constantin - VIESSMANN engineer limited
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