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Fine except for chaos regarding delivey. Slight damage two flanges bent but hopefully this can be rectfied without returning the goods. Reeserve judgement untill installation....
...Flow Dynamics Ltd
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hello MyTub Ltd, thank you very much for my order :- osma 4S 120 x 2 excellent items and service many thanks. ...
...stephen jones
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Easy to place my order, had a concern about delivery time because of a prior commitment, but a quick email back to you and delivery was altered to pm
Customer service was excellent then, also when I received my order and had to phone about a fitting that I thought were missing.
10 out of 10 for product and customer service
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...Andrew Anderson
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Arrived very promptly, when it was installed it worked first time
What more could I ask, Prompt Service and a quality component...
...Charles W Marshall
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Good website- easy to use. Fast delivery. Product as described and good value. Thanks...
...Lindsey Dougall
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig...
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Great service. Informed me via email with updates as to expected delivery and any issues. Thoroughly recommend this company. ...
...Alison Findlay
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Items were correct as per description and price point was great. However the 3 weeks for delivery of complete order seems was excessive....
...Craig Young - Livingston Centre Ltd co Savills
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Goods arrived promptly, for which thank you. kind regards, Anne Wolf....
...Gillian Wolf
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Very pleased with the help, service and price received with my recent order for Vailant flue parts....
...P Routley
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