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Highly recommended. Fitted in 20 minutes restoring my Gascoigne Studio 1 to full working order.
... ...Nigel Morley
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A really efficient service locating a hard to find component. Good communications and fast delivery.... ...Allen Hardman
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub... ...Paul Witts
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Excellent Service. Goods delivered on Time and was updated continuously.... ...Geoffrey B Houghton
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.... ...Jo Martin
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The item ordered arrived promptly on the date stated and was as specified. The price of the item was very competitive particularly when taking the free delivery into account. Very happy with the service provided by MyTub.... ...T Bromley
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I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9... ...Mark Bradley
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Great service. Ordering process very good in that always told where are in the process.
Could do with a time slot re delivery rather than just a day.... ...Anne Drysdale
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I am very pleased with your service, you responed quickly to my request to deliver the item asap and it was which helped me out a great deal. Thanks again... ...Paula Cameron
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An excellent , no nonsense service, I got exactlt what I wanted. Thank you
... ...Rose Gibson-Ford
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more reviews... |
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