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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig... ....
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Very many thanks to Jeanette in Sales for all the extra trouble she went to checking product suitability for me. Excellent customer service, much appreciated.... ... Paul
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good service kept well informed thanks will use again... ...Mark Gough
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Great service. Delivered when promised
Faultless. Thanks guys 👍🏼... ...ian hendley
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Valve arrived quickly. extremely good price in fact FIRST CLASS SERVICE... ...Cedric Beeby
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All as ordered and rec,d quickly... ...Chris Dulake Plumbing
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Excellent service thank you... ...John Underhill
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Very prompt service - delivered when expected and all in tact!
Many thanks and much appreciated.... ...Chris Eversfield
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Thank you for providing a fast and well communicated buying experience, my basin arrived when you said it would....great!... ...Martin Pymm
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I order from MyTub Ltd at least a few times a year. The website couldnt be simpler to use and my order is always delivered to me without any problems or delay. I have never had cause to complain about any of the products that MyTub Ltd supply. Thank you. ... ...Lisa Smith - Bircham Dyson Bell
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