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First class professional service with regular updates and prompt delivery. Well done to My Tub.... ...Leonard Boesinger
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.... ...Barry Elder
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Working with you was a wonderful experience. While we were able to find the part we needed at a number of plumbing supply stores, not one would ship to the United States. Thank you for all your help in tracking down our part and shipping it to us in New York. We greatly appreciate all your help.
Mary Cotty... ...Mary Cotty
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Excellent customer services. Very fast response to e-mails.
I shall use you again and recommend to others.... ...Brenda Bell
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very goodservice, and client very pleased with the boiler. thanks she now has a nice warm house again.... ...june chalmers
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Excellent service. Will use again. They sourced a difficult part to find and delivered it within a few days. 5 stars 🙂... ...Marc McLean - PlumbRite
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Excellent service Some of the order arrived early! and the balance was dead on time. Well done. Keep up the good work.
... ...Gordon Chapman-Hatchett
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Very happy with service and product received. thank you... ...neil hickman
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I cannot praise the service at MyTub highly enough. I was looking for an obsolete part for a Baxi fire and they were able to onfirm that they had one in stock.
Unfortunately there was a problem with the courier service, but when I contacted Customer Service at MyTub to enquire, Christine chased up the courier and I received the part 2 days later.
I would certainly use them again.... ...William Gorman
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Great service from mytub, great prices and the best courier service I have ever had. Cant thank mytub enough, they have been brilliant : I will be keeping mytub in my favourites.... ...Chris Whittingham
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