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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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Many thanks for your efficiency. I have collected my order from Yeovil Plumb Center this morning....
...Gill Smeeth
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Quick and efficient with no problems. Goods as described....
...Asylum Clubs Limited
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Very helpful service. Found obscure tap valves for me. ...
...Steve Williamson
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They supplied me with difficult to find obsolete tap cartridges at an acceptable price. So I can keep my old taps that are still in excellent shape. Delivery was very quick. Thanks MyTub....
...Paul Hinton
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Excellent service Steve in Sales could not be more helpful....
...Paul Sands
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User friendly website to find exactly what I required.
Great email communications.
Fast delivery.
Perfect.... thank you....
...Kevin Hooley - Unicorn metals ltd
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i needed a part that is now out of production bit mytub got me one and kept in contact about delivery etc, woulld definately recommend. thanks :...
...jacqueline hutchison
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Very good service. Had the part I wanted despite originals being out of production.
Very helpful telephone staff. John Robson ...
...john robson
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very good prompt service...
...ksk plg
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more reviews... |
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