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There was a delay in delivery of our order but we were regularly updated and the new delivery was on time and efficient.... ...Linda Howels
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Fast efficient delivery. Thank you ... ...Jane lewandowski
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Very happy.Everything went nice and smoothly. I hope to use you again in the future. Thanks for your help... ...Michael Chessman
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Just what I wanted. Good product. Good price. Thanks... ...Michael Everard
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Excellent service, prompt and very efficient. " The John Lewis of the plumbing industry".... ...Marjorie Walker
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti... ...Andrew Thompson
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Good service but you gave no notice of delivery which is necessary out here.
... ...Steve Watson
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First class service all the way from ordering to delivery, your on line order tracking service is particularly useful.
Ken Scott... ...W. K. Scott
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Very good service, even when I forgot to order a basin to go with the vanity unit they got it delivered in a few days. would use them again.... ...m dowling
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I was really concerned when your email gave the delivery date of by 31111. As the part was needed immediately I rang your customer services department on 211011 and this was looked into. I was pleasantly surprised to be told that the part was on its way and would be with methat day which it was. Now fitted and working perfectly. Was pleased with service but would be better if the email gave the correct delivery date to avoid my panic. Thanks. ... ...Mrs Claire Harrison
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