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The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
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Hello
This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven...
...Susannah Leyden
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Special order delivered when promised great service thanks...
...Steve Reid
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Hi. Just to confirm that I received my order on Friday 24 October 2014. The only comment that I would want to make is that I expected confirmation that the delivery date of 24 October was to be the actual date. However, I had to phone to find out that this was the case.
regards
Jim ver...
...Jim Glover
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Good communication and delivered replacement part fast - Thanks
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...Alan
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I was very impressed with the service and support provided in respect of my order and also the highly competitive price of the product ordered....
...David Stobbs
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Many thanks for supplying my new Armitage Shanks compact Belfast sink..
It arrived promptly and in top condition....
...Mr M.Holford
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The staff were very helpful and helped me to source the part needed and it was delivered when they informed of the date. I am extremely pleased with the service and would use them again and recommend them to others...
...Selby District AVS
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very good service ,
thanks vince...
...vince chalk - vince chalk home improvements
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Great service. Highly recommended. Superfast despatch...
...alan downes
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more reviews... |
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