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We have received the order thank you and all looks satisfactory....
...Ray P Jones
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Quick delivery. Good response to e-mail queries. ...
...Helen Higgons
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...
...A Randall
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received my order thankyou, you provide a very quick and easy service, i will highly recommend you to all....
...reflections
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Delivered as per order. Great :...
...Alan Robinson
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I was most impressed with the service I received from MyTub. The part for my fire is obsolete but you managed to find it. I phonedand texted on three occasions and the ladies I spoke and received texts from were most helpful.
The only minus is more detail about the delivery service used would be appreciated. ...
...Marion Hazzard
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Ordered on 3rd February but not delivered until 17th - 14 days later....
...John KentonPage
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Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back....
...Philip Shaw
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Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days!...
...NA
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v.good,service
would use again...
...sarah gill
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