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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub...
...Paul Witts
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You provided a very quick and efficient service, thank you...
...J.Horton
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2 out of the 16 items where damaged, 2 replacements arived on site within 2 days...
...L Turnbull
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Thank you for sorting it out, got there in the end....
...Michael Palmer
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Only niggle: I waited in on the estimated delivery day but received an email at 4pm saying it would in fact be the following day, thus wasting my time. Luckily, Im retired! Communications otherwise good....
...J S Williams
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Good service, fast response to questions and efficient delivery. Thanks....
...Stuart Mackrell
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Ordered pebbles & matrix for gas fireplace on a Sunday evening. Everything arrived on Wednesday early afternoon. Totally transformed my fireplace. Well pleased with service & product. Have another fireplace to sort out will use mytub again. ...
...Lee Wilson
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Very pleased with the quality of service and prices, would recommend you anyone and would certainly use you again...
...Paul stretton
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fantastic great service well informed ...
...paul errington
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Tremendous product and great service....
...Sean Ramsden
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more reviews... |
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