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I had a complaint about the original delivery but this was dealt with efficiently. I particularly liked the way you kept me informed by email on progress and delivery dates. The best service department communication I have ever had.... ...Fred Gray
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Yes thanks goods have arrived safely
Exellent service, I was not at home when Yodel called, but they left the parcel with my neighbour.
Thanks again
John M... ...Mr John Mainstone
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The item arrived on the confirmed date. However, I had it delivered to my work address large organisation and my name was omitted from the address label. Fortunately it included my phone number otherwise there would have been a delay in receipt.
... ...Pauline Sudworth
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Order despatched promptly and delivered without problem. Good communication throughout order process. Business how it should be!... ...Power Plant
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Received as promised thank you... ...Danny Lafferty
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Item received in good condition on the promised date. Good delivery service from wolsely... ...Nigel Richardson
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Excellent service for a great price. The delivery driver was very friendly and helpful too! ... ...David Butt
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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Excellent service. Will recommend you to family and friends. Thank you.... ...Karen Harkis
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Very satisfied, order arrived as promised as advertised. I would have no hesitation in using my tub for any future needs.... ...Edwin Crouzieres
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