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Good service. Received items on day promised. Thank you....
...Bharat Shah
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An easy transaction, where i was always kept informed on the progress of my order. Arrived ontime and as described. ...
...Martyn Mills
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No complaints very good efficient service....
...stephen leate
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Hi.Good communication. Although shower head was obsolete mytub sourced one from elsewhere. I did pay extra for postage but arrived promptly and still a good price. Very pleased thank you....
...Mrs E Thomas
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Easy to use website, good value for money and a prompt delivery service....
...Aston University
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Products arrived earlier than stated worked out good for us excellent service throughout, thank you....
...Paul Donoghue - Kiddie of Southport Ltd
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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us....
...Peter Morris
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I was very impressed with the help and quick call back from Steve. He managed to locate a discontinued Pactrol device to fix a heating system. A1 service and thank you....
...Andrew Seaton
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou...
...Robin
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thanks again the bath turned up when you said and was in good condition. All fitted ok. Will use again thanks james...
...jac construction
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