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Thank you for my order which was recently delivered, Ive found the service from your company very good in all respects and would definitely use you again and also recommend you to others.
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...L.Webster
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
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...Robert Culley
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Good,efficient,prompt service. Thank,s. ...
...Wayne Lewis Gas Services Ltd
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Very happy with the service received, easy to order, excellent prices and quick delivery. Will definitely use again, thank you....
...Wendy Bowell
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Great service. Fast and efficient. However, the box the item arrived in was 10 times bigger than the item. The item was marked “fragile” - but there was no packing in the box to prevent it banging about inside it. Photo available if wanted....
...Sheila Miller
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My order was delivered on time and on the date advised.
Very pleased with your service
Many thanks to My tub
Regards...
...Kenneth Bamford
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Excellent service 1010 always kept well informed.Even refunded postage as the item was delivered to my local supplier due to its fragile nature....
...colin moore
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Thanks very much took a week to get the part but you were the only ones who could come up with it, I had already tried three other parts suppliers cheers...
...Dave Harris
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we...
...Southlands Farm Cottages
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Thanks for a swift speedy delivery.
Ian...
...Ian Wright - iwDesign3d
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