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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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Good customer service. Good communication, would definitely use again. Thanks...
...Angela Brehaut
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arrived on time
well packaged
just what was wanted...
...mr andrew r dartnell
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Excellent service and price we will defiantly be using you again ...
...TAP Mechanical LTD
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Very pleased with the amount of communication regarding my order. delivered on the estimated date and phoned 30 minutes before delivery.
Excellent service, would use again....
...MRS SANDRA WEBB
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Very good service
Bend over backwards for there customers
Thank you...
...simon chambers - SDC Plumbing
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Thanks for your help with my order. One or two hiccups but very professional service. 1010....
...John Beasley - Land Management Ltd
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I was kept informed of progress throughout the order process, even when my order had not come in as expected you told me then a week later you told me my order was dispatched. The item is exactly what i wanted and is now fitted and working perfectly well. You were the best value for money and I would use you again....
...W J Griffiths
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Efficient and prompt despatch
Product as expected
Easy ordering...
...stephen watts
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Excellent service including pre delivery phone call to check part nos.
5 Stars!
Colin
Firecheck Limited...
...Colin Scanlon - Firecheck Ltd
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more reviews... |
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