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Still waiting for my item, wrong item delivered and now told correct item not in stock. This is contrary to the stock enquiry information I was given when I placed my order. This is now holding up my builder and I will now possibly be charged for the delay in his time.
Can you please update me when my order will arrive
Thanks.
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...Nicholas Undrell
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Excellent service/price, kept us informed of progress of order, goods received 7.10am on the given date. Would certainly consider using the company again when the need arises....
...Shirley Keen
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I was happy with the ordering process and the items I received but thought that the P&P was very high for such a small lightweight item! (£5.99?)...
...Louise Knowles
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Simple ordering process , delivery on time, goods as ordered
Fast simple process, happy customer...
...Stephen Plant
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HI.. Thanks , we received the part. A bit disappointed that the part took longer that the original estimated time because my customer had 2 options -
One supplier was cheaper but estimated a longer delivery period by a few days and your product was dearer but estimated a quicker delivery. So he chose the dearer but quicker delivery option which ended up taking longer than the other cheaper supplier had advised.
I appreciate that your delivery time is an estimate, but shame it couldnt have been a bit more realistic.
Yours, Allison...
...JOHNSTON COMBINATION BOILERS
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Product as described, waited a short time for delivery but well worth it for the price. Would use again....
...M Worrall
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Delivery exceptional !! Despite awful weather conditions my Water King Sentry was delivered on the day promised. I didn't expect that. also customer services were a pleasure to deal with. Nothing too much trouble. In all a very pleasurable experience dealing with MyTub. My thanks particularly to Christine....
...John Thompson
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Very helpful customer service when I messed up on the transaction....
...David Simpson
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No problems with purchase would use again and would certainly recommend...
...james mclean
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Dear Sirs,
I have had two orders with you, both now delivered. The first one was somewhat delayed and on the second one, over £25 and hence postage free, an attempt was made for me to pick the order up myself or pay extra for a carriage charge due to distribution. I queried this and it was withdrawn and some free tape included with the order. The people I dealt with via email were prompt and polite in their responses.
Kind regards,
Paul Kelly...
...MR P KELLY
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