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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.... ...Bernard Adams
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Good service, order received in time stated.... ...william arnold
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Despite problems you had receiving the product I ordered from the manufacturer, you kept me very well informed.
Thank you... ...Mark Topliff
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Many thanks for supplying my new Armitage Shanks compact Belfast sink..
It arrived promptly and in top condition.... ...Mr M.Holford
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Delighted with the service. Thank you ... ...Shirley Kirk
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Product purchased was Showerlux Showerclean. Arrived as ordered. Communications were good. Was advised of a delay in delivery from original given date but was then was delivered on original date after all. Slight confusion but no complaints. Would use again !... ...Roy Andrew Hassell
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Fantastic customer service, highly recommended... ...Tim Loud
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excellent service!! like the way you kept me continuously informed all the way ... ...ANDREW JONES
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Dear,
I recived my shipment,everything is ok.
Regards... ...Ljubomir - Tehnoservis LakuĊĦ
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Replacement gas fire coals arrived well packaged, exactly as described and a day earlier than the three day delivery forecast time. Will definitely visit MyTub again for other products when required. Rating excellent... ...Kelvin Watson
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