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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou...
...Clarry Marriott
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Excellent service, goods arrived early...
...Ian Ashford
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Good service. Product seems fine. Website ok,...
...Frances Sharma
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products as expected
first class service...
...ksk plg
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Super ! Very pleased. From order to delivery !!!...
...Claes Domeij
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Excellent price and great service. Many thanks....
...Steve Trutch
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fast good service.thanks....
...jeremy riley
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Good customer support. Item delivered as per your instructions. Thank you....
...JENNIFER HARRIS
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very fast delivery and as described, would buy from then again...
...Edwin Hopwood
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Our Rada shower tap arrived today May 11th, three days later than predicted and 27 days following our order which was placed on April 14th. The produce is excellent but the delivery time was excessive and, if this is normal, should be indicated beside the illustration on your website. All communications about this have been prompt and courteous - thanks for that....
...Rick Boelens
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