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I had an excellent customer experience. When I phoned to find out if the target delivery date was as planned due to me not being available on that specific day, the customer service was very helpful and eventually it was arranged that I could receive delivery of the order on same day as I had I had phoned. Within a few hours the order was delivered. Top marks to everyone!...
...Anthony
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Thanks for prompt service, everything in good order....
...M B E French
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Fast delivery and excellent comunication thankyou....
...richard johnstone
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I would like to say that MyTub were extremely helpful Laurie with sourcing my spare part. Quick, efficient and polite.
The part arrived very quickly.
Thank you
Neil...
...Neil Stephens
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Hi,
Christine in your sales department was very helpful and helped me track down some parts for a boiler i was struggling to find elsewhere. She sourced the parts you did not have on your website which was very helpful indeed.
I have never used you before and would be happy to again. My only complaint is that on your website you have a big selection of parts which is great but for someone like me who is not that sure of what they are buying from a description as a DIYer its very important to have pictures to reassure that what you are looking at is what you want. I found one of the parts i wanted on your website but quickly looked else where because there was no picture. It was because i got the part numbers i needed and with Christines help i then was confident to buy the parts....
...Sam Plumbe
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excellent service once we actually got to speak to a customer service agent....
...Peter Jones - Peter Jones Electrical Installations
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Very Good Price, But:
Ordered 2 Entice WC seats, after receiving a delivery time lead time update email at 0908 hrs confirming 2-3 days delivery.
After order placed @10.08 hrs same morning, delivery time then quoted as 12 days out. Not good...
...Tom Thornton
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Great service ...
...Rosa Hargrave
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Excellent communication, very quick delivery. Very happy to recommend and would use again....
...Janice Cleland
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I recieved my order a day later than advised but it arrived in good condition and the driver was helpful and curtious...
...Mrs P Keys
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more reviews... |
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