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Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
Best regards,
Pete
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...Peter Holloway
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Although delivery of the items ordered took longer than expected I was keep informed of progress throughout., and for this reason I would say I was satisfied with the service....
...Brian Farren
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Great service, very quick delivery... Good products...
...michael duller VINCI FACILITIES
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Item arrived quickly and very pleased and would most certainly order from My Tub again....
...lee richards
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Arrived on time and as ordered
Good Value...
...David Sewell
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Thank you for keeping me informed at all stages of my purchase! The goods were delivered in good condition and quickly! First class service!...
...Brian Radbone
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Great service. Part arrived promptly and as described. Would highly recommend. Very pleased!...
...Liz Morgan
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I was most impressed with the service I received from MyTub. The part for my fire is obsolete but you managed to find it. I phonedand texted on three occasions and the ladies I spoke and received texts from were most helpful.
The only minus is more detail about the delivery service used would be appreciated. ...
...Marion Hazzard
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I would like to pass on my thanks to Christine and Deb who really got me out of a hole when my original order couldnt be delivered for 3 weeks. They made some phone calls and researched their web content to source me a similar looking product and the end result is that I cant tell the difference between the original product I ordered and the alternative that was delivered. The follow up to make sure the item was delivered for my tight deadline was also a huge reassurance and enabled me to sleep! Thank you so much your help during my crisis was greatly appreciated and the end result is perfect, totally spot on. Thank you....
...Louise Thornton
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Great customer service,very competitive priceing and fast delivery thankyou and will defiantly be back...
...NAHEEM QUASIM
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