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First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
Regards
Stuart malone
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
Regards
MyTub
...
...Stuart Malone
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Excellent delivery and progress reports thank you....
...ERVIN AMASTEEL
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Got the right product in reasonable time at a good price - Thanks,...
...Mr David Beattie
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The help, service and delivery could not have been better, its nice to shop with an excellent friendly company.
Thanks
Doug....
...Doug Weddell
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Good service with genuine parts all available on your website and if there is a problem you quickly sort it out. Thank you...
...Presbytery Guest House
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Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back....
...Philip Shaw
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We have received the toilet seat but it has some blemishes in the moulding of the seat...
...Trevor Harvey
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Ordered at night delivered following morning, cant get better than that.
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...Arthur Mason
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everything fine, pleasure to do business with MyTub! thanks....
...John
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Excellent service and communication. Ordered a regulator for Stoves oven which was obsolete, My Tub contacted Stoves for replacement part information. It was cheaper than original item. We searched around the net to find fitting instructions, so less than £25, much cheaper than the £900 we feared! Would highly recommend and definitely use again, thank you!...
...J Nixon
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