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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised...
...Martin Scott
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You guys are fantastic, accurate and super fast service, highly recommended.Kudos, keep it up....
...Norady
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Fantastic! Made my order at 4.30pm and picked it up by 9.30am the next day. really pleased with order and service received. Thank you!...
...H Dhesi
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Thank you received my order, item has been fitted, great service...
...Michael Brennan
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Very prompt service - delivered when expected and all in tact!
Many thanks and much appreciated....
...Chris Eversfield
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very good service...
...kma services unit 6
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Submitted query via the the live online support prior for a sending order which was answered immediately - great help! Overall am delighted with the service provided and the product received - will certainly recommend and use again!!!
Thank you!...
...Jo Hatley
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Hi - confirmation that our order arrived safely. Thanks...
...Steven Blower
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Excellent service, very efficient...
...Philip McElhinney
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I am happy to say that the diaphram washers have arrived at last and they are exactly what we ordered at the start. The wrong washers were sent originally and it took ages for the correct ones to be sent despite the inconvenience of not being able to use the cistern for so long. This has been an unfortunate transaction but probably an exceptional one from Mytubs point of view. Good luck for the future. regards. E S SMITH....
...Ernest Scott Smith
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