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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you...
...Mrs Catherine Dobson
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Efficient support team provided prompt response to my enquiry on the product availability. Ordering was very simple with quick email confirmation and several updates on the timing of delivery. The product arrived within 5 days. Excellent service all round....
...Ray Riley
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Very fast delivery, All parts delivered as per order.
Thanks for your help...
...Paul Stephenson
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If only all companies were this helpful and cheap as well!. Laurie is a star and very helpful. Thanks....
...Ben
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Excellent and reliable service....
...Edinburgh Marriott Hotel
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My Tub were very helpful during the ordering process with good and regular updating of information until the goods became available....
...Ian Birrell
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A very impressive service! Excellent communication throughout and delivery exactly as stated.
Thank you so much....
...Mrs. S. W. Hewitt
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Great service, after wrong part sent it was replaced within 24hrs.
Thank you...
...Nick Mooney
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Found this company after many hours of trawling the internet looking for a part for my shower that I couldnt get anywhere else, the lady I spoke to on the phone was really helpful,placed my order it arrived a day early ,great price ,delivery costs a little high.other than that great....
...R FRIETT
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Many thanks once again,superb service ,parts delivered on time.
Nice to deal with a good team of people who care....
...Moordown Gas Services
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