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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Mytub provide an excellent service especially for smooth delivery to us in Malaysia. Will use your service again next time. ...
...Fadzli Abdul Halim co HANGTERA ENTERPRISE
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Good service. Received items on day promised. Thank you....
...Bharat Shah
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Excellent service enen though we didnt manage to source the parts. If anyone could have sourced it, it would have been you guys. Thanks for your help.
Peter Barrow. ...
...Peter Barrow
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Excellent service delivered on time, would order again with them....
...jon pullen - J R Pullen
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The unit has just arrived.Thank you.
I have to say that apart from the e-mail problem your customer service has been one of the best I have ever had.
Thanks again....
...Martin Lee
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Excellent service Prompt response. Keeps you updated at every stage. Couldnt fault it. However I didnt pay attention. Because it showed two items I wrongly assumed two were being supplied . It clearly says the price is for one! Lesson learned, Ill be ordering another.😃...
...Mrs D Small
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Great Service. Particularly liked being kept in touch regarding delivery date...
...Paul Hicking
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Excellent quick and trouble free service, very pleased...
...Mrs Fiona Griffiths
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Prompt and efficient service and good value for money.
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...R.Mundy
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