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first class thanks. And thank you Christine for your help.... ...David Swinson - Meccon Ltd
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Great product, great communications, fast delivery, many thanks!... ...Lucy Perretta
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Good service from start to delivery. Helpful people and information at all times.
Many thanks. Allan, fpmservices.... ...FPM Services
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Thanks for a swift speedy delivery.
Ian... ...Ian Wright - iwDesign3d
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Despite an serious error on my first order with MyTub I was suitably relieved to have the matter professioinally and honestly resolved as it was apprantly due to a typing error on your webpages which has subsequently been rectified. Thanks particularly to Rachel who handled the matter efficiently and fairly. The final outsome is staisfactory. ... ...Peter Mundy
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Thank you for your service. Unfortunately I misunderstood the web page and placed the order for what I assumed was a concealed cistern complete with lever, when it was for the lever only. I now wish to return same. The delay since receiving the item is due to me being abroad for the last week. The box has remained unopened.
I look forward to your reply.
Ken Smith ... ...Ken Smith
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Apart from a little hicup with the invoice courriers error I believe all very efficient, thanks... ...Liz Pounsett - Oakland Air Control
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I continue to recommend My Tub for their excellent and responsive service. Helpful and efficient customer services.... ...Jennifer Adams
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Great Support.
Only wish I hadnt needed it.... ...A Randall
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
... ...Ondemand Plumbing
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