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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Lovely fast efficient service. Nice quality product fitted in seconds. If only they did a soft close version of the twyford visit seat . None the less I would definatley recommend my tub to everyone. : Thank you...
...Kay Edwards
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Delivered the day you said excellent service.
Ray Ward...
...Ray Ward
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Great prompt services and also great contact with customer services would highly recommend...
...Darren Thomas
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easy to use website, good service, kept me informed of every stage of the delivery....
...Daniel Carr
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Excellent service.delivery arrived on the day it was supposed to.
Thank you...
...Judith
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The whole experience of ordering from Mytub was excellent from the first contact with the sales team to receiving the goods on the day I was promised.
Excellent Customer Service and very helpful Sales staff. Keep up the good work!...
...Colin Holmes
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Great service. Items delivered on time and in good order....
...ARNOLD MABBETT
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Very good service , saved a lot of time searching parts...
...paul coster - Mr
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Very satisfied with the service I received thanks again. A wright...
...Anthony Wright
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more reviews... |
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