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The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
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...Steve Dixon
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Thank you for my delivery it arrived at Plumb base in Cardiff and has been picked up. Very fast and efficent service...
...Wendy Moore
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Great product, good communication and delivered on time - what more could you ask for...
...Nicola White
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Made an extra effort to find an item that was no longer available from the manufacturer and provided me with a resonable idea as to the time of delivery. An all round excellent service. ...
...Neil jaques
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Amazingly fast service...
...Brigid Tapping
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Well done guys, you sourced an obsolete part in 48hrs, great communication, first class service, your number is now on our board!...
...Brooms Park Ltd
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Absolutely great service. There was a problem with a delayed delivery date on my order and mytub pulled out all the stops to re-arrange order. Really great that you can chat to them directly - and within 3 rings.
Many, many thanks for saving my building project.....
...Dafydd Huw Lewis Winfield
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Fantasic company. Really helpful by phone and email. Order dispatched within 2 days as promised. A pleasure to deal with which is so rare these days. Would recommend....
...Katie Jeswani
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completely satisfactory
the order came in 2 deliveries 1 yesterday and 1 today but this was clear in the documents
thank you...
...Celia Handel
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Great online firm to deal with. Good email communication on sales process and delivery timescales.. Would recommend to other online buyers and have added My Tub Ltd to our list of reliable suppliers..
Does what it says on the tin.
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...J and R Da Silva Property Lettings
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