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Very, very impressive service for an on-line retailer !...the office kept me informed at all stages of my order and delivery both by e-mail and from the office even spoke to a "real" person who was very helpful !
Would definitely use this company again without any hesitation....
...Ian Lewis
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order received way ahead of expected time - thanks to christine for prompt attention and regular information up-dates
would definitely use your site again and recommend to friends...
...Eileen Roache
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Thanks for your prompt customer service replies and for reorganising delivery to a different address at short notice. The part arrived promptly the next day....
...Leopold Hugo
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Good, easy website. Kept informed by e mails about delivery. Came earlier than expected so very good service and would definitely use again....
...Margaret Collins
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You asked fora review which I am pleased to give. Not having used your company before and finding a couple of days before Christmas that I needed a spare part for my fire, I came across your name as suppliers of the part.
I duly ordered this part and was so pleased with the service I received and took the trouble to comment on your excellent service at that time. Imagine all the hustle and bustle of the Christmas period, delays, etc. with transport generally - BUT - your firm came up trumps and delivered the spare part before Christmas - much sooner than expected, particularly when the delivery date was projected for January. Well done and thank you. I would not hesitate to use your company on another occasion....
...Evelyn Moore
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It was unfortunate that the first delivery of my item was lost in transit but full marks to myTub as they kept in helpful communication with me and sent a replacement item shortly after me reporting the non-delivery. I thoroughly recommend this company for their efficient and friendly service....
...Keith Richards
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This was a really excellent service. Parts were delivered for collection very quickly and the phone support was polite, efficient and helpful. ...
...Peter Branney
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completely satisfactory
the order came in 2 deliveries 1 yesterday and 1 today but this was clear in the documents
thank you...
...Celia Handel
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we...
...Southlands Farm Cottages
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A pleasuure to deal with, plus the cheapest I could find on the internet, although the delivery was a bit slow, but within time stated....
...MR MIKE BUTLER
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