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I googled this item and saw your website came up saying £25.91 door to door. When I ordered the item I noticed you added VAT. It said free delivery. Now I get an email saying I owe £7.95 Delivery VAT. I believe this is misinterpretation. I have never ordered an item anywhere before where delivery charge does not come up at the time of ordering and then told later I owe for delivery. Unless I can get this item for Free Deliveyr please cancel my order.
Mandy...
...Mandy Wiles
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The delivery of the product was severely delayed, but through no fault of your own. I must praise your customer service for keeping me updated throughout the delay with regular e-mails. Thank you. On receipt, the product was fine and is now installed....
...R J Marsh
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Simple ordering process. Very helpful staff. Obtained product relatively quickly despite problems caused by Covid 19. Low prices. Very happy....
...Arthur Elliff
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Fast delivery, great customer service when I changed the order, best price on the net - perfect!
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...Richard
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EXCELLENT CUSTOMER SERVICE ST A GOOD PRICE. WAS KEPT ADVISED OF ORDER STATUS THROUGHOUT. WOULD HAPPLILY USE YOU AGAIN...
...Laurence Forrester
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Great service and fast delivery. Product well priced and good selection to choose from. Web site on ipad easy to navigate. ...
...Roger Marshall
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Great service, great price. Would definitely recommend....
...Andrew Ogilvie
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Everything good but the bag was a rather big for the contents....
...Paul Drakes
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ordering was effortless.
I particularly liked the option of incuding a message with my order, which let me ask for dispatch to be delayed till I got back from hols....
...David Dow Smith
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My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation...
...Jonathan Mosse Renovations
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