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Order received. It took a little longer than expected but I was kept informed by E mail as to when I would receive my order.
Many thanks....
...Stephen West
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Very good service from the first initial contact through to delivery.
Very helpful staff and extremely good product.
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...Peter Woffenden
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Faulty item sent out first time but the speed with which a replacement was sent was staggering. I missed delivery of it the first time because it came so fast. Excellent service from a company that obviously values its customers. Well done....
...Graham Wright
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parts took a while to turn up but i was kept informed every step of the way, ability to pick it up from a local store was very useful, so whilst not the fastest service, my customer experience was very good....
...Alastair Onesti
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This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords. ...
...Kevin D Fuller
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Excellent service!! will certainly use again....
...Shaun Gibson
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Very efficient service! Delivery was made day after order was placed - Brilliant!...
...DONNA JENKINS
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Everything fine, thank you. Found what i wanted relatively easily on your website. Good price. Speedy communication. Delivery info given quickly and actual delivery prompt and efficient. No grounds for any form of complaint !
BC ...
...Barry Carter
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Very pleased.
Good prices, regular e-mail status updates and propmt accurate delivery...
...Mr Malcolm Hogg
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The products I needed were very competitively priced and I was happy with the service throughout....
...David Barnes
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