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Goods arrived quickly, in good condition! Communication updating order process very good! First class service, Thankyou!... ...Brian Radbone
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti... ...Andrew Thompson
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Thank you. I had got my order but you dispatched it with one day delay! ... ...Ryszard Wojcicki - RW Building and Maintenance
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Order was received yesterday and the product is great - now I know that this model is the correct one, I’ll be placing an order for more units.
Thank you... ...Monique Rodriguez
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Thank you for a very efficient service especially when I had originally ordered the wrong size and still gor new one with me within 3 days. Also customer service were very polite and friendly. Would highly recommend MyTub.
Thanks
Kate... ...Kate Macauley
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Dear MyTub
Many thanks for your help. I did contact the manufacturer and I spent a great deal of time on the internet finding possible suppliers.
It appears that the part is definitely unavailable and I am now having to replace the cooker, even although it is still in "reasonable" condition.
I would like to say that your service has been way beyond what I had expected and that you have gone out of your way to be extremely helpful.
It will not be forgotton.
Many thanks.
John H... ...John H
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Very helpful service, particularly when I made a mistake in the order and it was corrected without hesitation at no additional cost..... ...Hugh Kelly
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many thanks for getting order for me after a local company said they were
no longer in stock anywhere. cliff... ...cliff mills
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Very happy with the service received, easy to order, excellent prices and quick delivery. Will definitely use again, thank you.... ...Wendy Bowell
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Fast delivery. Very happy with item... ...JULIAN KING
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more reviews... |
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