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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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A very helpful company, who were supportive and reliable. Good service!...
...Electrician
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service was excellent and speedy however charging £14 delivery for a £4.44 part is a bit to much . if it was me to make it an excellent transaction i would of placed in an envelope and posted it...
...Michael Rowlands - Micky Dees
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Fast deliver of the right parts Thanks...
...The Pigsty
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Very responsive service. My only criticism is that when I went to your agent to pick up the items, I was told that I could have saved several pounds (in fact the cost of the petrol for the journey plus some more) if I had ordered directly from them. A lesson for next time!
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...Paul Parry
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Very pleased, good value, helpful staff and order arrived safely, I would recommend MyTub....
...Barry Osborne
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Excellent service, thanks
Edward...
...E DRIDGE Boatbuilders
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Received on time. Great customer support. Will definitely use him for future purchases...
...Juan Jose Carlier - Inter-American development Bank
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First Class Service.
Delivered on time.
Kept informed of order status....
...John
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Excellent comms and generally a first class purchase. Thankyou...
...Roger Auty
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more reviews... |
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