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Dear MyTub
Many thanks for your help. I did contact the manufacturer and I spent a great deal of time on the internet finding possible suppliers.
It appears that the part is definitely unavailable and I am now having to replace the cooker, even although it is still in "reasonable" condition.
I would like to say that your service has been way beyond what I had expected and that you have gone out of your way to be extremely helpful.
It will not be forgotton.
Many thanks.
John H... ...John H
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Brilliant response... ...Abey Air conditioning ltd
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Great experience - sensible price, genuine part, swiftly delivered, regular updates on order process - happy man!... ...Horse & Groom
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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Very efficient, Good value. Eay to order from.
Best regards ... ...Robert Dawber
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Really good and received in plenty of time as needed.
Would use again if needed :... ...AFM Ltd
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Good Service and A communication.... ...SCBS LTD
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My package arrived safely. Thank you for an excellent customer service. ... ...john smith
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received goods thanks
easy to order and prompt delivery... ...Mark Nankivell
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Good communications, keft informed of order status. Delivered on time.
Thanks... ...David Gunn - Truma UK
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more reviews... |
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